NON-USERS OF THE UNIVERSITY LIBRARY IN TORUŃ – RESEARCH ON THE REASONS FOR NOT USE LIBRARY RESOURCES AND SERVICES BY STUDENTS OF NICOLAUS COPERNICUS UNIVERSITY IN TORUŃ
Małgorzata Kowalska-Chrzanowska
http://orcid.org/0000-0002-2839-5732
Afiliacja: Institute of Information and Communication Research Faculty of Philosophy and Social Sciences Nicolaus Copernicus University in Toruń, Polska
Paweł Marzec
http://orcid.org/0000-0003-0300-2266
Afiliacja: Institute of Information and Communication Research Faculty of Philosophy and Social Sciences Nicolaus Copernicus University in Toruń, Polska
Abstrakt
Thesis/Purpose of the article – This article presents the results of research concerning the reasons why students of Nicolaus Copernicus University (Uniwersytet Mikołaja Kopernika, UMK) do not use the resources and services of the University Library in Toruń (BU), conducted in the academic year 2022/2023. Method – The research was conducted using a diagnostic survey method. The questionnaire contained 13 questions relating to the use and non-use of BU resources and services, as well as of other types of libraries, the adequacy of services provided by the BU, methods of obtaining materials in the learning process and for completing the study program, reading preferences, and the general attitude of the respondents towards library institutions. Conclusions – Due to the small sample size, the research results are not representative. Nevertheless, they can serve as an important signal for academic library managers or as a starting point for further (especially applied) research. Furthermore, the conclusions drawn from them correspond to the findings of other researchers in the literature. They demonstrate that the main reasons for not using the library are a lack of need, the possibility of obtaining materials from other sources (including the Internet), and a lack of knowledge about the services offered by the library. While non-use of the BU correlates with non-use of libraries in general, it is not a consequence of a negative attitude of students towards library institutions. Students’ reading habits show that not using libraries does not translate into a low level of reading. Moreover, the analysis of the research results shows that, according to UMK students who are active users of the BU, the current offer is sufficient and adequate to their needs.
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http://orcid.org/0000-0002-2839-5732
Afiliacja: Institute of Information and Communication Research Faculty of Philosophy and Social Sciences Nicolaus Copernicus University in Toruń, Polska
Biogram:
Dr. hab. Małgorzata Kowalska-Chrzanowska, university professor in the Department of Information Space Research at the Institute of Information and Communication Research, Nicolaus Copernicus University in Toruń. Her research interests revolve around topics such as: applications of modern technologies in libraries, open collaboration models (open innovation, crowdsourcing, citizen science), scholarly communication, data science, disinformation and fact-checking, information and media literacy. Selected publications: “The use of games in citizen science based on findings from the EyeWire user study,” Games and Culture 2025, vol. 20, issue 2, pp. 190-213 (co-author); Biblioteki dla (nie)obecnych: badania, strategie i praktyki włączania (Libraries for the (un)present: research, strategies and practices of inclusion), Warsaw 2025 (editor); “Trendy publikacyjne w badaniach nad nauką obywatelską – perspektywa nauk społecznych,” (Publication trends in research on citizen science – a social science perspective), Annales Universitatis Paedagogicae Cracoviensis. Studia ad Bibliothecarum Scientiam Pertinentia 2024, vol. 22, pp. 459-477; Metody i narzędzia budowania społecznej odporności na dezinformację: od fact-checkingu po edukację medialną (Methods and tools for building social resilience to disinformation: from fact-checking to media education), Toruń 2024 (co-author); Crowdsourcing internetowy – pozytywny wymiar partycypacji społecznej. Konteksty – istota – uwarunkowania (Internet crowdsourcing – a positive dimension of social participation. Contexts – essence – conditions), Warsaw 2015; Dygitalizacja zbiorów bibiotek polskich (Digitization of Polish library collections) Warszawa 2007.
http://orcid.org/0000-0003-0300-2266
Afiliacja: Institute of Information and Communication Research Faculty of Philosophy and Social Sciences Nicolaus Copernicus University in Toruń, Polska
Biogram:
Paweł Marzec, PhD, assistant professor in the Department of Information Space Research at the Institute of Information and Communication Research, Nicolaus Copernicus University in Toruń. His research interests include: evaluation of website quality, internet technologies used in libraries, information architecture of websites, and web analytics. Selected publications: “Remote usability testing carried out during the COVID-19 pandemic on the example of Primo VE implementation in an Academic Library,” Journal of Academic Librarianship 2023, vol 49, issue 3, pp. 1–16 (co-author); “Digital curation and open-source software in LAM-related publications,” Journal of Librarianship and Information Science 2023, vol. 55, iss. 4, pp. 935-947 (co-author); Serwisy internetowe instytucji kultury w Polsce (Websites of cultural institutions in Poland), Toruń 2020 (co-author); Oceny eksperckie w badaniu użyteczności bibliotecznych serwisów internetowych (Expert evaluations in usability testing of library websites), Toruń 2019.

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